Security Console Operator - Minto Place (350 Slater)
Apply Now
Paladin Security -113 Jobs
Ottawa, ON
In-person
$19.19 / hour
Seasonal
Entry Level
Posted 2 days ago
Apply Now
Position: | Part-Time Console Operator (Evenings)
Site: | Minto Place (350 Slater)
Hours: | Monday - Thursday 1530-2330
Payrate: | $19.19/hour As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.
Job Description:
Shift Console Operators are also responsible for taking calls for service and dispatching them to Patrol Guards as needed. Patrol Guards on the same shift are responsible for communicating with each other and dividing responsibilities for the day
Duties & Responsibilities:
- Answer and respond to calls coming into Minto Place Console via various communication systems
- Administering access passes to contractors and tenants as needed
- Keeping accurate logs related to building, compliance, and life safety systems
- Reporting any deficiencies or damage to property while keeping adequate notes
- Monitoring life safety, access control, and building maintenance systems and anyone who comes into the building after hours
- Working in compliance with the Occupational Health and Safety Act (OHSA) regulations and Colliers; Health and Safety Policies and Program
- Assist with daily operations as needed/required or directed.
- Other duties as outlined by management
Mandatory Requirements:
- Bilingualism (English/French) is considered an asset
- Valid Security License for the province of Ontario
- Valid First Aid/CPR - Level C certification (from a WSIB-approved vendor)
- Must have at least three (3) years of prior security experience OR hold a diploma in Police Foundations or Law and Security
- Must demonstrate a high degree of professionalism
- Must have strong verbal and written communication skills in both English and French
- Must be able to work in a fast-paced dynamic environment
- Must be able to handle stress and pressure and make a sound decision under duress
- Must demonstrate high attention to detail / observational awareness
- Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
- Must be able to work alone
Why choose Paladin?
- Extensive paid industry leading training
- Opportunities for advancement and growth
- Unionized benefits (including Education Allowance & Pension Plan)
- Free Uniforms
- Annual Boot Allowance
- Security license reimbursem*nt
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Additional perks!
Work With Us
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are short-listed will be contacted for an interview.
Competition Number: 724643
Company Website: https://paladinsecurity.com
#Customer Service jobs
#Security jobs
Apply Now
Save Job
About Paladin Security
About Paladin Security
Paladin Security was established in 1976 as a provider of basic security guard services. Over its 40 years of operation, Paladin has grown into the largest privately-owned, full service security in Canada. With 26 offices from coast to coast, Paladin integrates trained security professionals with state-of-the-art technology and specialty services.
The Paladin Difference lies in our depth of knowledge. It's evident in our stringent personnel selection process and our industry- leading training programs. We don't just hire employees, we hire ambitious, service-oriented people who understand the augment of our culture, and have a desire to be the best.
By investing in our people, processes and equipment, we have developed the most responsive customer service programs in the industry. We are proudly one of Canada's Best Managed Companies, Gold Standard, and we hold ourselves to the highest standard of constant and never-ending improvement.
