Publix Store 866 (2024)

FAQs

Why does Publix ask for phone number? ›

We use your phone number to help you access your account at the register and to help us provide you with services that you may request.

(800) 242-1227

Publix / Customer service

Ahead of Christmas Eve and the New Year, additional items have been added to the existing list of products. Customers will now have to be mindful when buying coconut flakes, dairy whipping cream, half and half creamers, frozen pie shells, frozen hash browns, and canola, vegetable, and corn oils.

Call 1-800-242-1227 for store-related comments. For questions relating to personnel, payroll, benefits, stock, employment, real estate, or accounting, call 1-863-688-1188. Our Customer Care Department hours are 9 a.m. to 6 p.m., Monday through Friday, and 9 a.m. to noon on Saturdays.

When you offer up your phone number, a company can use it to find your address. That address is then used to send special offers or coupons to keep you coming back. The company wants to tailor to your shopping experience in hopes you'll be a return customer.

Doing a reverse phone number lookup is an easy way to get personal information, including the name, carrier, and sometimes the address, of the phone number's owner. This information is much easier to find when you're searching for a landline, but mobile phone numbers are also becoming easier to trace.

LAKELAND, Fla., Aug. 31, 2022 — Publix has been recognized on Newsweek's 2023 America's Best Customer Service list, ranking No. 1 in the supermarket category for the sixth year in a row.

Publix isn't afraid to put their focus on the customer out there in writing. The first part of their Mission Statement touts that they are passionately focused on customer value. Furthermore, Publix offers the following satisfaction guarantee right on their website: “We will never knowingly disappoint you.

The Jenkins family built and own part of Florida-based Publix Super Markets, which operates 1,360 grocery stores in eight southeastern states. Publix is the largest employee-owned company in the U.S.; employees and former employees own an estimated 80% and Jenkins family members own the rest. George Jenkins (d.

Publix has a rule that is commonly referred to as the “10-foot Rule,” which means whenever an employee comes within 10 feet of a customer, the employee is supposed to greet that person with a cheerful "hi," or at least make eye contact, smile and nod.

How does Publix catch shoplifters? ›

Publix's Stance on Shoplifting and Loss Prevention

Publix employs visible security personnel, surveillance cameras, and inventory control technologies specifically to catch shoplifters. They also work closely with local police agencies to report, investigate, and prosecute shoplifting aggressively.

The food we've donated as part of this program, which includes dairy, deli, meat, produce, and baked goods, goes to more than 100 Feeding America member food banks and other nonprofits. The food is good to eat but unsalable and provides individuals and families facing hunger a way to bring more meals to the table.

We contract with Thomas & Company to make this process quick and efficient, with minimal effort on your part.

To redeem grocery rewards, the registered phone number linked to the account must be used at the time of checkout for the offer to apply. Points are deducted from the account upon selecting an offer.

Verify Publix Employees

The process is simple and automated, and most employees are verified within 24 hours.